Nest Terms and Conditions

Rates:                    
Prices are in New Zealand dollars and include continental breakfast and use of all facilities including outdoor bath and sauna.
Prices also include 15% GST.
Rates are based on one or two persons sharing a room unless otherwise specified.

Child Policy:                    
Sadly we can’t allow children under 10 years of age at Nest. The steep terrain, swing bridges and high decking could prove disastrous for little wanderers. 

Animal Policy:
Due to Nest being on a working farm we can’t allow people to bring their own beloved pooches due to safety issues around stock. 

Cancellation and Refunds:                
Cancellation within 30 days of arrival date. 50% forfeit of the total booking price.
Cancellation within 7 days of arrival date. 100% forfeit of the total booking price.
Full refund for cancellations only if the check-in date is at least 31 days away from booking.
No shows will be charged the full amount of the booking.
Credit Card details supplied will be used to charge any cancellation fees.
A refund will incur $5 fee to process
Nest Tree Houses reserves the right to cancel a booking at any time due to adverse weather conditions. In this case, a full refund will be given.
As a small business, any cancellations greatly affect our operation and we ask you to be aware of this when you book with us.

Arrival and departure times:            
Check-in time is between 2 pm and 7 pm. Guests arriving outside of this time may only check-in by pre-arrangement.
Check-out time is 11 am. 
The property must be completely vacated by check-out time. Failure to comply will incur a surcharge. You may request an early check-in or late check-out.  We do our best to honour such requests.

No Smoking Policy:
Guests agree not to smoke inside the property. A breach of this policy will result in a NZ$500 cleaning fee. If smoking outdoors all cigarette butts/ash must be disposed of in ashtrays provided.

Liability:                    
Nest Tree Houses will not be liable for any loss of personal property of the guest.
Nest Tree Houses is not responsible for medical problems encountered before, during or after the guest's stay.
Should any dispute arise, such dispute will be governed by the laws of New Zealand.